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recycle program
recycle program
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  • Load image into Gallery viewer, recycle program

recycle program

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Do you have fully burned candles and nothing to do with the beautiful, empty vessel it originally came in??

Introducing the Elle Moss, Co. Recycle Program!

We fully support the "reduce, reuse, recycle" motto, so we created a way to do just that!

Here's how it works:

1. Select which Elle Moss, Co. vessel you would like to recycle. If you have purchased from us before, this will be the amber 10oz vessels or 12oz vessels. The weight is listed on the front label of the candle. 

2. Select which Elle Moss, Co. fragrance you would like in your NEW recycled candle.

3. Ship us the vessel you would like to recycle to create the new candle! Once we have received your order, you will receive a shipping label to the provided email address. Then, you will safely ship your empty vessels back to us. 

After you place a refill order, we will send you an email with a packing slip and a prepaid shipping label (at no charge to you) to return your vessel to us. When you place your refill order and checkout, you will pay the shipping cost for the delivery of the new refill order.

***Note: We will not be able to recycle your empty vessel if you do not ship it properly i.e. broken or damaged vessels. Please be smart about securing your package.

Who can get a refill?

Existing customers who have purchased a candle from our list of collections.

How long will it take to refill?

Once we receive your package, we will process your new order within 2-3 business days. Please allow 2 - 3 weeks for your NEW recycled candle to be shipped to you. You will receive an email with your shipping information once your order has been completed.

IMPORTANT NOTE

Due to COVID-19 and our efforts to keep both our employees and customers safe, we are asking that candle vessels be cleaned out prior to returning them to us. Please see Elle's How-To's on how to clean out your candle vessel.

If you have questions, please do not hesitate to contact us!

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